Redeye is looking to fill a newly opened position for an Account Representative working in our Hillsborough, North Carolina headquarters (Durham/Chapel Hill area).
Primary purpose of the job:
This job consists of duties primarily focused on growing the sales of Redeye’s retail account base, both digital and physical. Our ideal candidate will have both sales and customer service experience, as well as a strong passion for music and the labels we distribute.
Significant duties of the Account Representative include, but are not limited to, the following:
In close communication with Sales Manager and Director of Sales & Label Strategy to discuss priorities, goals, and trending sales.
Directly reps independent retail and digital accounts as assigned by Sales Manager.
Responsible for getting orders for relevant accounts by associated due date.
Responsible for prospecting new accounts as assigned by the Sales Manager.
Facilitates the set-up of any value-adds at indie retail accounts.
Executes marketing designated by the marketing and label strategy departments.
Discuss with Project Managers to coordinate any promotions or marketing.
Ships applicable orders each day.
Give outstanding customer service to all accounts – accounting questions, etc.
Achieve set monthly sales goal based on dollars billed.
Achieve set number of calls each day to account base.
Stays in regular contact with entire account base via phone and email.
Set-up Redeye-centric promotions outside of accounts standard marketing opportunities.
Represent Redeye & Yep Roc Music Group at industry events functions, shows, and meetings.
Any other duties at the request of the Sales Manager and Director of Sales & Label Strategy
Some sales experience and a strong passion for music needed. A general knowledge of marketing would be an added benefit.
Basic understanding of web programs, email, social media websites such as Facebook, Twitter and Instagram, and Microsoft Word/Excel is mandatory. Knowledge of Redeye’s catalog and systems, such as Netsuite and C-Panel will be needed once trained.
Must be self-motivated, organized, have the ability to multitask and communicate clearly and effectively. Must be able to problem solve and provide conflict resolution when needed.