Redeye is looking to fill a role of Account Representative. This job consists of duties primarily focused on growing the sales of Redeye’s physical independent retail account base. Our ideal candidate will have both sales and customer service experience, as well as a strong passion for the music and labels we distribute. This is a full time position based in our Hillsborough, North Carolina headquarters.
The closing date to apply for this position is October, 31 2017.
Significant duties of the Account Representative include, but are not limited to, the following:
In close communication with Sales Manager and Director of Sales & Label Strategy to discuss priorities, goals, and trending sales
Directly reps independent physical retail accounts as assigned by Sales Manager
Responsible for getting orders for relevant accounts by associated due date
Responsible for prospecting new accounts as assigned by the Sales Manager
Facilitates the setup of any value-adds at indie retail accounts
Executes marketing designated by the Marketing and Label Strategy departments
Discuss with Project Managers to coordinate any promotions or marketing
Send promo packs on regular basis to key accounts with outgoing shipments
Ships applicable orders each morning per the shippable orders report
Give outstanding customer service to all accounts – accounting questions, mis-ships, etc.
Achieve set monthly sales goal based on dollars billed
Achieve set number of calls each day to account base
Stays in regular contact with entire account base via phone and email
Set-up Redeye-centric promotions outside of accounts standard marketing opportunities
Stays in regular communication with Sales Admin for any order/returns entry instructions
Represent Redeye & Yep Roc Music Group at industry events functions, shows, and meetups
Check placement and positioning at Digital Service Providers and report results via Cpanel
Any other duties at the request of the Sales Manager and Director of Sales & Label Strategy
Some sales experience and a strong passion for music needed. A general knowledge of marketing would be an added benefit.
Basic understanding of web programs, email, social media websites such as Facebook, Twitter and Instagram, and Microsoft Word/Excel is mandatory. Knowledge of Redeye’s catalog and systems, such as Netsuite and C-Panel will be needed once trained.
Must be self-motivated, organized, have the ability to multitask and communicate clearly and effectively. Must be able to problem solve and provide conflict resolution when needed.