A2IM: American Association of Independent Music

A to Z Media is a family owned and operated business in existence since 1994. Our sole intent for the past 18 years has been to offer the most complete and personalized CD, DVD and Vinyl Manufacturing service in the industry bar none. We are a small company that delivers big results for our clients time and time again and truly believe that we are only as good as our last job. Our inspiring global clientele depends on our bespoke manufacturing service which routinely touches upon special printing and packaging requests. We are not simply selling a base commodity but helping our clients manage their complete production and logisitical requirements.   In that capacity, we truly partner with our clients to become their "virtual production" departments,  whether the client be a mid-sized indie label releasing 12 titles per year, an ex-major label artist just starting their own label, a distributor looking to outsource a segment of their production requirements or a branding agency that needs to create a unique package for their Fortune 500 client. We are extremely proud of the fact that A to Z Media has remained completely true to it's original mission of providing new and existing clients with the absolute best in customer service, quality of merchandise and pricing.

Oem can handle the most complex orders because we are extremely flexible and have a broad array of capabilities. What’s more, we are able to deliver the highest performance standards possible, because we have a core competency in process engineering. We start by identifying your needs, then we map it, build it, improve it and deploy it. Most importantly, we control and measure it with Oem’s exclusive Perfect Order Score. The bottom line is that we are truly customer centric and able to deliver on the promise of your total satisfaction. Your Oem sales rep is there every step as well, taking responsibility for your account and ensuring we do everything possible to meet and exceed your expectations. Oem is also fully committed to the continuous improvement of quality, technical support, delivery and cost management. The Perfect Order Score – Oem Supply Chain goes further than most because our operations are built on principals of Lean Six Sigma standards. Our exclusive Perfect Order Score measures the entire customer experience at every step in the supply chain to ensure high performance. The Perfect Order Score tracks everything, from the time an order is placed all the way through planning, production, delivery, fulfillment and ultimately to the final invoice. All our employees, from the top down, are measured on this core metric along with many others. Account and Project Management – At Oem your total satisfaction begins with professional account management. Your account manager is an extension of your business, acting as your eyes, ears and voice at our facility. They bring you transparency and value-added consultative services, leveraging Oem’s large pool of experts and specialists to help keep you organized, solve problems and provide the options you need to make smart decisions. Full Supply Chain Services – Oem Supply Chain provides a full value stream of services to meet a wide range of distribution needs, including business-to-business, direct-to-retail and direct-to-consumer shipping options. Our high performance capabilities include: • Packaging and Assembly • Local to Global Delivery • Fulfillment and Distribution • Mail House Operations • Media Replication • Print Procurement • Product Sourcing, Verification and Testing • Supply Chain Consulting and Value Stream Mapping • Performance Labor Management at Your Facility Procurement and Product Sourcing – In order to provide the fullest range of options, Oem augments its in-house operations with a network of third party support. Our teams of procurement and product sourcing specialists have deep industry knowledge and experience. They follow strict procedures for vetting vendors and certifying quality. We make sure that every vendor we use in the outsourcing process is completely up to our Perfect Order standards. Performance Labor Management – If you have core processes that need to be kept in-house Oem can help improve your workflow performance, allowing you to optimize your own operations. You’ll save time and money, plus eliminate mistakes. Our Lean Six Sigma experts can provide value chain mapping and consultative services to engineer high performance solutions that are built to suit your unique in-house needs. Oem also manages your labor and will tie pay directly to employee performance.

Founded in 1949, Ross-Ellis is a leading provider of quality packaging solutions. We design and produce innovative packaging for everything from music, video and multimedia products to other consumer goods. Over the years, our commitment to implement the latest advances in pre-press, printing, and finishing technology has earned us a reputation for quality, fast turnarounds and first-class service. Our digital workflow saves time, cost, and gives you added convenience. As we continue to evolve, our mission “to achieve the highest level of customer satisfaction through the on-time delivery of fairly priced, quality packaging solutions” guides every aspect of our operations.

Sound Performance has been offering CD, DVD, & Vinyl replication together with associated print and packaging to independent record labels for over 15 years. With offices in London, New York, Paris, & Belgium, as a group we place orders for clients in excess of 30 million units per annum.